Increasingly, more and more Accounting Firm Partners are finding out about Twitter and its benefits for business. Many have found this platform to be extremely useful because it allows real time response thus allowing Accounting Firms to listen to their clients' feedback almost instantaneously. If used properly, Twitter can give Accounting Firms the chance to generate new leads, establish a simple visible social media presence simple advice, and drive traffic to your Accounting Firm's corporate website.
What sets Twitter apart from other Social Networking sites is that Twitter may not be the best place to broadcast information about your company. It can be done as long as it is 140 characters or less. So instead of using Twitter to broadcast information about your Accounting Firm, you might want to approach Twitter as a place to build better relationships with potential clients.
Building virtual relationships has many things in common with old fashioned face-to-face interaction. It requires your Accounting firm to:
A. LISTEN: Considered by many businesses as the most crucial thing that you do on Twitter is to LISTEN because after all, it takes two to make a conversation. Listen to what your clients, your suppliers, colleagues and competitors have to say about your, service or business. When you are listening to what people are "tweeting" or saying, you will be able to gather invaluable market information that you will not get anywhere else.
B. BE FRIENDLY: One of the fun things about Twitter is that because of the conversational nature of the medium, it gives your Accounting Firm the chance to have FRIENDLY, public conversations with clients and prospective clients. By using and adapting a casual and pleasant tone, it establishes you as being approachable. Just like in real face-to-face relationships, people are drawn to those who are friendly and open.
C. UPDATE FREQUENTLY: An UPDATE posted on your Twitter account is called a "Tweet". The more Tweets your Accounting Firm provides, the greater the possibilities of building your following. But don't just tweet about your service all the time. While there is nothing wrong with it, others will consider you a "spammer" if all you do is Tweet about your Accounting Firm. So DO Post links to other information, articles and sites you think others might find interesting, even if they are not about your company.
D. FOLLOW OTHERS: FOLLOW and be followed. Increase your chances of building a sizeable following by first engaging and following others. Look for people who might be interested in what your Accounting Firm has to offer by using Twitter's search function. By building your following, this will give you a better chance to interact with your potential clients, address their concerns, raise their awareness and connect better with them at a more personal level.
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